| The most vital aspect of making successful organizational decisions is having the proper information to identify both a company’s strengths and areas needing improvement. With concise company data, you can identify crucial issues and develop a strategic plan for improvement. In organizations where employees and management have the tools to understand company progress, overall performance and the likelihood of finding solutions to achieve desired goals are increased. As organizational changes are implemented, continuous monitoring enables company leaders to determine the effectiveness of their actions and ultimately guide them to success. With NRS, leaders are no longer making decisions based on insufficient data or by trial and error. NRS provides the data which facilitates organizational success. Background NRS is the leading independent consulting firm specializing in research for the home building industry. Over the years, we have provided vital satisfaction and market data to many of the nation’s top home builders. We have assisted many of our clients in achieving the industry's leading awards, such as the National Housing Quality (NHQ) Award, Builder of the Year, NRS Award presented by Professional Builder. The results of our research have been featured in Professional Builder magazine, Builder magazine, Professional Remodeler magazine, Nation's Building News, Time magazine, numerous real estate publications, and in local and national builder association newsletters. We also work closely with the National Association of Home Builders' "Builder 20" clubs in assessing home buyer satisfaction for its builder members. Every year we survey over 400 home builders and 300,000 home buyers across the U.S. to determine customer satisfaction levels. We utilize this information to help our clients better understand their markets, and ultimately improve levels of customer satisfaction. In 2002, NRS expanded its operations to provide research services to the retail banking and mortgage lending industries. Services NRS offers a complete array of corporate research services to facilitate your success. Some of these include: • 30 Day, 90 Day and Annual Homebuyer Satisfaction Surveys • Building Process Surveys • National and Regional Builder Rankings • Sales Center Evaluations • Mortgage Borrower Satisfaction / Lending Process Surveys • Prospect Analysis • Trade Partner and Supplier Surveys • Referral Enhancement Programs • Internet Web-based Report Delivery • Data Presentations Research Facilities NRS Corporation is based in Madison, Wisconsin, near the University of Wisconsin - Madison campus. Our resources allow us to provide you with the latest and most reliable Customer Satisfaction and Market Research available. Our facilities include: • Advanced Data Processing Technology • Largest Nationwide Home Builder Database • Professional Statisticians and Report Writing Staff • Tele-Survey and Web-Based Survey Systems • Survey Scanning Technology • Qualified Research Consultants |