NRS is a partner to builders ranging from large publicly-traded companies to smaller custom builders. Numerous NRS builders are annual award winners for quality and customer satisfaction. NRS clients win the National Housing Quality Award, the JD Power & Associates awards, and the NRS Award in Customer Experience.

NRS helps builders throughout North America to achieve customer satisfaction success and increase profitability.

Whether you are a small builder or a large builder, NRS has a formula for success for you. NRS research and consulting services touch every aspect of your business, aspects that are critical to customer satisfaction.

NRS programs improve pre-sale, sales, construction, closing and warranty follow-up processes. Poor or average home buyer satisfaction scores are improved dramatically with an NRS program. NRS clients large and small continue to benefit from the NRS formulas for success.

NRS clients are among the best builders in the world. Achieving ultimate homeowner satisfaction is the key to their success.